LEGAL MENTION

 SARL Planet Provence – Capital : 7500€
Headquarter: Planet Provence, 298 Avenue du Club Hippique – 13090 Aix en Provence

Southoffrancewinetours is a commercial brand of Planet Provence
Tél: +33 (0)7 86 62 35 29
SIRET 797 663 853 RCS Aix en Provence – APE 4939B
VAT N°: FR 19 797 663 853

Tour Operator License N° OVS IM 013230019 delivered by Atout France, french tourism authority.

Professional Insurance: Hitchcox
Financial guarantee by: APST

Websites: www.southoffrancewinetours.com , www.provencewinetours.com , www.provencewinetours.fr and www.frenchrivierawinetours.com are:
Hosted by: Digisense, 2 Avenue Georges Brassens 13100 Aix en Provence
Edited by: Brice de Monplanet
Conception & Web Development: Digisense, Web Agency
Photo Credit:

SERVICES:
– Prices are stated in Euros(€) currency and include VAT and may be subject to change.
– Our price includes visit and tasting fees, transportation in A/C minivan, english-speaking driver-guide. Lunch is not included in the price.
– We reserve the right to alter any part of the itinerary, or days of operation without notice. Any modification made on the tour program does not entitle the client to any reimbursement or compensation.
– Minimum passenger numbers may apply to guarantee the departure
– Tours are guided in English and in French.
– Passengers must be able to prove age over 18 years for the consumption of alcohol at wineries.
– Provence Wine Tours wishes all travelers a safe and fun tour. While all precautions and care are taken, no responsibility will be accepted for any additional costs incurred to travelers due to delays, mechanical breakdowns, bad weather, or unforeseen circumstances. Provence Wine Tours can by no means be held responsible for the loss or stealing of personal belongings in and out the vehicle during the tour.

PRIVACY:
According to the privacy law “Informatiques et libertés” of 6 January 1978, the information provided by the user to the Provence Wine Tours company is strictly confidential. You can access, change or suppress details about you on simple request by mail to Planet Provence, 298 Avenue du Club Hippique – 13090 Aix en Provence – France.
Please check our private policy available here: https://southoffrancewinetours.com/privacy-policy/

Provence Wine tours reminds that none of the logo, images, texts displayed on this website can be used without written authorization from Planet Provence.

CANCELLATION POLICY:

We understand that plans may change and unexpected situations do arise while traveling internationally.
If you are unable to attend a wine tour that you have scheduled and paid for, please contact us as soon as possible.

Our policy which applies for cancellations and in case of changes in the initial booking, is outlined below :
– 95% refund: refunds are given when cancellations are made at least 2 weeks (14 days) prior to the wine tour date. We just charge 5% to cover the bank and refund fees.
– Half refund: Half refunds are given when cancellations are made at least 1 week (7 days) prior to the departure date.
– No refund: We are unable to give refunds for reservations that are canceled less than 1 week prior to the wine tour when it is a Private tour.
– No refund: We are unable to give refunds for reservations that are canceled less than 24 hours prior to the wine tour when it is a group tour
– No refund for no-show or when people missed the tour because they were late.

For a cancellation due to a ship not docking because of inclement weather, 5% will be charged to cover the bank and refund fees.

Any other cancellation due to circumstances beyond your/our control will be handled on a case-by-case basis.